Last updated: September 5th, 2021
Please read these terms and conditions carefully before using Our Service.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Use of Our Services
The service offered on this site is available to facilitate the required Travel Authorization Process established by the Dominican Republic. The service is offered in English to facilitate the E Ticket Application Process for English Speaking Foreign visitors to the Dominican Republic.
Our Travel Documentation Services assist users of the Website to apply for Travel Authorization from the Dominican Republic which is subsequently provided to you by the medium requested. Your Approved Travel Documentation may be delivered to you by email or text by our agents. By registering and using this service on E-ticketDomincanRepublic.com, you are certifying that you have the right and authority to use the services provided and comply with the services provided. Upon completing the travel authorization request process on our website and submitting it, you provide authorization and consent to have your document reviewed and submitted to the formal application process.
All e-Ticket applications are subject to approval by the Dominican Republic Government. Your application may be processed and approved within one hour of submission daily between the hours of 8am and 8pm EST. If your form has not been filled out correctly you will be notified by email and asked to correct the missing or inaccurate information. It is a requirement that you apply for the Dominican Republic E ticket within 72 hours of your travel. It is highly recommended that you apply prior to 12 hours of your travel and within the hours of operation of this Website to guard against delays
Your E-Ticket Travel Authorizations are typically valid for two years, or until your passport expires, whichever comes first. You may use your travel E-Ticket Travel Authorization to enter and exit the Dominican Republic repeatedly within the above referenced validity period without the need for another E-Ticket.
Upon confirming your information, you will be prompted to enter your credit card information for the Travel Documentation Assistance Service Charge.
All information available and provided on our website is based on information provided publicly and available from Dominican Republic Government. This site is provided to make it easier to find and complete the application process in English and in a manner that is easy to use. It is not intended to replace the process provided by the Dominican Republic. Utilization of the information on this site is done so at the risk of the user of the service.
By using the E-ticketDomincanRepublic.com , website and the pages on this “Site”, you the user agree to adhere to and be bound by the following terms and conditions referred to as “our terms” and agree to comply with all applicable laws and regulations.
Placing Orders for Services
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
If You wish to place an Order for Travel Documentation Service on E-ticketdominicanrepublic.com, you may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, Passport Information, Health Consent Information and Migration Information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
E-ticketDomincanRepublic.com offers a transparent service for the processing of electronic travel document applications and health related documentation with a service fee of $79.00 USD for the concierge services provided, including all taxes and Government fees. Spanish and English Language Application may be made at https://eticket.migracion.gob.do/ and do not carry a service charge. However, the form used is exclusively in Spanish at the time of the publishing of these Terms and Conditions and may pose challenges for English language users. Once a user agrees to the terms and conditions, submits their application through this site and receives requested services (ie Eticket for entry or exit of the Dominican Republic) the Service Charge is non-refundable.
Notwithstanding, we offer a 100% money-back-guarantee to any user of this site whose E-Ticket is rejected by the Dominican Republic Government and we are unable to provide the requested travel documentation. If an E-Ticket application processed by this site is not approved, the applicant will be given a full refund in the way of a reversal of credit card charges via Paypal.
Your Order Cancellation Rights
Any Services you purchase can only be refunded in accordance with these Terms and Conditions and Our Refund Policy.
Our Refunds Policy forms a part of these Terms and Conditions. Please read our Refunds Policy to learn more about your right to cancel Your Order.
Your right to cancel an Order only applies to Applications that were rejected by the Dominican Republic Government and for which you did not receive the requested travel documentation. This includes but is not limited to an E Ticket that is required for entry and exist to the Dominican Republic.
We will reimburse You no later than 14 days from the day on which We request a refund for services or etickets not received. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the following Services:
Availability, Errors and Inaccuracies
We are constantly updating Our Service on the Website. The travel service available on Our Website may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach con
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
If you have any questions about these Terms and Conditions, You can contact us: